Privacy notice

Data controller

• Data controller: Corax Management.
• Privacy contact email: reserva@coraxmanagement.com.

Data we collect

The form on this site doesn't store or send your data: it only writes a message and opens WhatsApp so you decide whether to send it. If you send it, we receive:

• Your name.
• That you want to stay at MAIA and, if there is no availability, that you would like us to suggest another option.
• Your dates, how many guests, the type of condo you are interested in and your comments, if you write them.
• Your WhatsApp number and profile name, which WhatsApp shows when the message arrives.

How we use your data

Main purpose: to answer your message, tell you whether MAIA has availability for your dates, suggest other Corax options (Mare, Oceana or Villas Corax Tulum) if it does not, and share the information you asked for on WhatsApp.

You can ask us to stop messaging you at any time.

We don't sell your data or use it for purposes other than those described here.

Providers that process your data

WhatsApp. The conversation takes place on WhatsApp (WhatsApp LLC, part of Meta Platforms, Inc.), which processes it under its own privacy policy and may process data outside Mexico.

Analytics. When enabled, we use Umami (Umami Software, Inc.) to count visits and clicks anonymously and in aggregate, for example how many people tap "Check availability" to message us on WhatsApp. It doesn't use cookies and doesn't store data that identifies you.

These providers process data only to deliver their service.

Data transfers

Your message is handled by the Corax team in charge of MAIA. We don't transfer your data to third parties, except where the law allows or requires it.

Your ARCO rights

You have the right to access, rectify and cancel your data or object to its use (ARCO rights), and to revoke your consent.

To exercise them, write to reserva@coraxmanagement.com with your name, a way to reply to you, the right you want to exercise and an ID.

Changes to this notice

If we change this notice, we will publish the new version on this page with its update date.